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Payment
What payment options do you accept? Do you accept purchase orders?
	We accept Visa, MasterCard, American Express, Discover, and PayPal as valid payment options. We are unable to accept Purchase Orders. All orders must be paid in full at the time of sale via a credit card through our secure server.  The option to pay via finance is available in the payment method box and selecting PayPal Bill Me Later.
When will my credit card be charged?
	Your card will be charged in full once the first item(s) on your order ship. When you place an order on our site, an authorization is placed on your funds in the amount of your order. An authorization is a communication from your bank to our payment system letting us know your card is valid and the required funds are available. On your bank statement these authorizations may show as “pending”, but please keep in mind they are not charges. They are only authorization requests and will only result in a charge when your items ship.
Is my credit card information secure when I order from your site?
	At FireExtinguishersChicago.com, we make ensuring your security while shopping on our site a top priority! To do this we employ the best security available on the net for transmitting your personal information: SSL. SSL safeguards your information and guarantees your privacy while ordering through our site. You can see SSL is being employed by the lock icon at the bottom of your screen and the 'https' in the address bar, as opposed to the 'http' that is normally there.
Can I pay for my order with a check or wire transfer?
	We accept check payments for orders totaling over $500. Please note: once we receive the check there will be a 5 business day waiting period prior to processing your order as your check clears. To expedite the waiting period, you may send a certified check for payment. We can begin processing your order as soon as a certified check is received. If you are interested in paying by check, all you need to do is continue through the checkout process and click on "Alternate Payment" located in the "Payment Method" box on the Review Order page during checkout. This will give you our account information to transfer the funds for the order and also get the order placed. You can also contact us after the order is placed if you'd like to mail a check, certified check, or do a wire transfer. Please note the order will be on hold until funds are received.
Will there be sales tax on my order? What if I'm tax-exempt?
	Sales tax will be charged to those orders being shipped within Illinois. If you are tax-exempt, please visit your Login page and select Upload Tax Exempt Form or, if you’re not registered, e-mail us a copy of your tax exempt form to [email protected].
How do I use a coupon or promo code?
	After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.